Help Center

Orders placed M-F typically ship via UPS Ground within 3 business days. The majority of our orders are fulfilled directly from our warehouse located in Champlain, New York.

Once your order is placed you will promptly receive an email confirmation. If you do not receive an order confirmation, please check your spam folder. When your order is processed at the warehouse for shipment you will receive your UPS Ground tracking number.

Please use the map below to determine approximate transit times for your package.

For larger orders we will typically ship via LTL freight. LTL is an acronym for "Less Than Truckload", meaning cargo that is not of the quantity to require an entire truckload (TL) by itself. Typically, we will utilize LTL freight for shipment ranges from 150 lbs to 19,999 lbs. For example, if you order 20 Nanuk 935 cases at once, we will ship it via LTL and not UPS Ground. 

If you intend to place a large order, please contact us at sales@nanukhardcases.com and provide us with your shipping address and if your location has a loading dock or if you will require lift gate service. This will help us expedite your shipment.